Utilities.
Utilities run capital-intensive assets and massive customer volumes. Between energy transition, smart meters and complex billing, SAP is the backbone of the industry.
Networks, customers, transition.
Three themes that shape SAP projects in utilities.
Energy transition
Renewables, decarbonization, new distributed generation models and managing an increasingly complex energy mix.
Customer service & mass billing
Millions of customers, periodic invoicing, collections, multichannel customer care and evolving industry regulations.
Network assets & smart meters
Distributed network infrastructure, preventive maintenance, smart metering and real-time consumption data management.
SAP for utilities.
Four key capabilities we bring to utilities projects.
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SAP IS-U
Industry Solution Utilities: customer master data, supply contracts, customer lifecycle, device management.
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FI-CA (Contract Accounting)
Customer accounting at mass volume, periodic billing, collections and arrears management.
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Plant Maintenance for networks
Distributed network asset management, preventive maintenance plans, work orders and field intervention management.
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Analytics & smart metering
Smart meter data processing, consumption analytics, demand forecasting and operational dashboards.